Zurich expands sustainability services team

Zurich Resilience Solutions (ZRS) recently expanded its sustainability services team in the United States. This expansion aims to provide more expertise and capacity to help customers identify and manage risks related to the environment, social, and management.

Two key individuals have been appointed to newly created roles:

• Elise White (pictured above left) named director of workforce resilience services
• Jessica Balsam (pictured above right) has been appointed as head of climate solutions

Balsam and White report to Lisa Leftwich, who serves as ZRS’s head of sustainability services.

“Companies face a dynamic risk environment – ​​just look at how climate change and talent are becoming material business risks,” said Leftwich. “To help customers address these evolving risks, we are expanding our team with climate adaptation, climate mitigation and workforce resilience specialists to support customers in their travel in relation to ESG, at their own pace.”

Balsam brings a wealth of experience to his role, having previously worked at Ernst & Young Climate Change and Sustainability Services, where he led global engagements focused on sustainability, social impact, and decarbonization. He has also held positions at APL Logistics, Nike, and the US Department of Energy. Balsam has an MBA from Willamette University and a BA in sociology and gender studies from Linfield University.

White’s appointment as director of workforce sustainability services expands existing diversity, equity, and inclusion consulting services to include ZRS, which offers additional social services that help companies attract and retaining talent. White’s background includes serving as project leader in claims strategy and innovation for Zurich North America, with extensive experience in workers’ compensation and claims outcomes.

White holds the Inclusion Score certification of the ISO Diversity and Inclusion standard and is actively involved in organizations such as Girls on the Run Atlanta and the Diversity and Talent Alliance. White graduated with a BA in criminal justice from Temple University and an MBA in organizational leadership from Wilmington University.

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