Therapy has proven to be an effective outlet for people to express their thoughts, emotions and concerns. However, sitting across from a therapist and pouring out all of your deepest thoughts can be intimidating and challenging.
As a result, some people prefer to talk about their feelings with an AI chatbot.
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A new study by Tebra, an operating system for independent healthcare providers, surveyed 1,000 Americans and more healthcare professionals to gauge feelings about AI in healthcare. health.
The study found that 1 in 4 Americans would rather talk to an AI chatbot than attend therapy with a human therapist.
Of the people who turned to ChatGPT for advice, 80% felt it was an effective alternative to therapy, according to the study.
Communicating in cyberspace can provide a certain level of comfort to users and allow them to communicate more freely, which is called the online disinhibition phenomenon.
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This phenomenon is the reason why people have the courage to say things online that they would say in person, and may be a major reason why people prefer to chat with a bot instead of a person.
Knowing that you’re not talking to someone else can also provide an extra level of comfort and help eliminate additional inhibitions that someone might have.
The study also found that Americans are not only turning to AI for therapy but also for other medical concerns.
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Of the people surveyed, more than 5% reported using ChatGPT for medical diagnosis and following its advice. Of those who did, 90% found the advice effective.
As people continue to embrace and trust AI, we can expect to see the growth of AI applications in the field of medicine.