Florida investigators have charged a former Progressive Insurance claims adjuster with fraud, saying she used claimants’ identities to submit fraudulent auto claims, then pocketed nearly $24,000. in settlements.
Kiyuana R. Pasley, 41, of Homestead, was an adjuster at Progressive from 2019 to 2022. She is now assigned to Integon National Insurance, part of National General Insurance, through 2024, according to the online adjuster search tool at Florida Department of Financial Services. .
The department said Friday that Progressive notified the department’s Division of Investigative and Forensic Services in November that Pasley allegedly issued fraudulent payments to himself on personal injury auto claims. He resigned after the allegations came to light.
An investigation “revealed that Pasley had hijacked up to 11 active claims without the insured’s knowledge,” DFS said in a news release. “He added false information to claims about bodily injury, deductibles, and wage loss compensation, before diverting claim funds to 11 claims to his personal bank accounts.”
Pasley maintained multiple bank accounts and deposited the ill-gotten gains through smartphone apps and through direct deposit, the department explained. He used his insider knowledge of the process to his advantage, before resigning from Progressive in October, the state agency said.
Pasley is being held in Miami, but was out of the facility as of Friday morning, the inmate center said. He could not immediately be reached for comment Friday.
Topics
Florida Auto Claims Fraud
Is this article valuable?
Here are several articles you may enjoy.
Interested in AUTO?
Get automatic alerts for this topic.
